number is invalid

Becca410
Contributor
Contributor
When logging in to PayPal I have a code sent to my phone then when using pay it in 4 it says my number is invalid
Login to Me Too
1 REPLY 1

PayPal_Meghan
Moderator
Moderator

Hello @Becca410

Welcome to the PayPal Community Forum! 

I'm sorry to hear you're being told your phone number is invalid when trying to make a purchase. Is your phone number registered in your name, and has it been on your account for a while? If you've made any changes, you may need to wait around 48 hours before it can be used for all security checks. If it's not registered in your name, you will likely need to add a different phone number that is. However, if it has been on the account for a while and it's in your name, please reach out to Customer Support here for further investigation.

I hope you can make the payment soon! 

- Meghan


If you found this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution. While browsing, feel free to reply if you see a question you know the answer to. Our Community Users make the PayPal Community Forum! 
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.