my payment has gone to the wrong person ,same name ,what to do ?

[killie]

sent money to correct name wrong pay pal ,what to do, 

[kernowlass · Accepted solution]

@killie 

You should double check the email address or mobile number of the person you are sending the funds to before sending to make sure its the correct person.

If you sent it using friends/family then you can reach out and ask the 'wrong' person and see if they will refund the funds, if they don't then as it was a 'gift' payment there is not a lot you can do about it. 

If you sent it using goods/services and they refuse to refund then you could open a dispute for non receipt of item (as they have nothing to send you) and escalate to a claim. 

[killie]

Made a payment,same name ,different Pay Pal. How do I get in touch with the person money went to

[kernowlass]

@killie 

Click on the transaction and any details should be on that details page.

Also checkout the link.

https://www.paypal.com/uk/cshelp/article/what-can-i-do-if-i-sent-a-payment-to-the-wrong-person-HELP1...