missing transaction

[33kerry]

I bought something using PayPal and I used my credit card. It is not showing up and it has been 1 month. They are try to refund but with the transaction not showing up in PayPal ( is on my cc) they are having problems. I can't get help because I don't have a transaction? Help please. Thank you

[kernowlass]

@33kerry 

Sounds as if you paid as a guest buyer?

If you bought something online with a debit or credit card and didn't log into your Paypal account then of course it won't show on that Paypal account because you bought as a guest buyer.
However your seller may have processed that payment using their Paypal 'card reader' and so Paypal would show on your bank or card statement.
If that is the case the other party can just issue a refund and it would automatically go back to the card used to pay for the item.