locked out of sending money

robtulsa
Contributor
Contributor

Evidently I am being restricted from sending money because when trying to sign in I used an old  password that didn't work to  many times. What doesn't make any since is that I eventually put the correct  password in gained entry and even verified my account ownership via  a text message code. I was able to add new credit card and everything else looks perfectly fine. I used the Paypal message center without success  and have  emailed and called Paypal but haven't been able to reach anyone. How do i get this resolved?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@robtulsa 

 

Did you confirm the card after adding it, only you can't fund purchases from it until you confirm it?

https://www.paypal.com/us/smarthelp/article/how-do-i-confirm-my-debit-or-credit-card-faq1565?app=sea...


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kernowlass
Esteemed Advisor
Esteemed Advisor

@robtulsa 

 

Did you confirm the card after adding it, only you can't fund purchases from it until you confirm it?

https://www.paypal.com/us/smarthelp/article/how-do-i-confirm-my-debit-or-credit-card-faq1565?app=sea...


Advice is voluntary.
Kudos / Solution appreciated.
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