i have pending payment via H&M which was cancelled but no history of it in my online statement

alexist125
New Community Member

hello. so i made a payment via H&M which was pending for 3 days until they cancelled it. will i receive the funds back because the transaction is no where on my bank statement nor in my paypal history so i'm a bit worries

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1 REPLY 1

PayPal_RachelK
Moderator
Moderator

Hi @alexist125,

 

Welcome to the community and thank you for your post.

 

When a transaction is Pending, your bank/card would not have been charged. If there was a Pending transaction on your PayPal account or bank/card, once it was cancelled it would have been removed. 

 

If you check your bank/card you will see you were not charged. Due to this, no refund would be issued. 

 

I hope this helps!

 

- Rachel 

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