i get "Check your information and try again" when i try to transfer funds to my card
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
"Check your information and try again."
note : i am not a US citzen and the account is linked to a chase bank account belongs to my relative
- Labels:
-
Add or withdraw money
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Paypal does not support virtual / digital banks if that what Chase is?
Secondly you can't use a card that belongs to another person as the name and billing address of the card has to match your paypal account address.
Advice is voluntary.
Kudos / Solution appreciated.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
the card is in my name
i have no problem deleting the bank account i used it once and dont think gonna use it again , and chase is one of the biggest banks in the us as far as i know
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello @ifrit1,
Welcome to the PayPal Community Forum! I'm sorry to hear you've into some issues linking a funding source to your account. Thanks for letting us know the card is in your name. However, as @kernowlass stated, you'll want to pay close attention to the billing address you're inputting into your account. If the billing address on your card doesn't match whats on your PayPal account, you normally won't be able to use that card. I'd recommend trying another card or bank at that point.
Best wishes!
- Jon K
If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Need Help Restoring My PayPal Business Account in Security and Fraud
- Seller agreed to refund in Dispute; After return, dispute was denied. in Transactions
- UNPROCESSABLE_ENTITY. COMPLIANCE_VIOLATION error 422 in Transactions
- Paypal account still restricted after providing information and balancing account in Security and Fraud
- How come paypal seems to not have used my balance first in Wallet