i cant send money

moaaz12121
New Community Member

when i send money tomy credit card it says that there is a proplem right now

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2 REPLIES 2

Madhubala1
PayPal Employee
PayPal Employee

Hello @moaaz12121 

Thank you for your post. I can understand that you are facing an issue while making the payment. In this case, we are suggesting you to clear the caches/cookies and try to make the payment after 24 hours, so If there any technical glitch it will get lifted and the payment will go through.

I hope this helps.
Madhubala1

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kernowlass
Esteemed Advisor
Esteemed Advisor

@moaaz12121 

@Madhubala1 

 

Think you mean you want to withdraw funds to your card?

 

Is it a visa card?

Have you confirmed it with the 4 digit code or whichever option available in your country?

Is the billing address of the card the same as the paypal account address?

Have you withdrawn funds before?

 

If all ok then yes try clearing cache/cookies OR another browser or device?


Advice is voluntary.
Kudos / Solution appreciated.
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