how to understand this "Have no disputes for 40 more days"

Svetovski1
Contributor
Contributor

Good afternoon ! I have been received a transaction on July, 14 on my New PayPal account and money was on hold for 21 days till August, 4. Today is August 4 and I still cant see an amount on my PayPal Balance. 

The second problem why my money "on hold" I should "Have no disputes for 40 more days" ( an don't have any)

Please help me to solve this problem, how to release my money from hold 

Have a good day and Thank You

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Svetovski1 

 

Held for 21 days, doesn't say its released first thing in the morning on the 4th does it? Allow till after midnight.

https://www.paypal.com/au/smarthelp/article/my-payment-is-on-hold.-why-is-this-happening-faq3297

The hold itself lasts until paypal think you have built up a reasonable seller reputation.


Advice is voluntary.
Kudos / Solution appreciated.

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1 REPLY 1
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Svetovski1 

 

Held for 21 days, doesn't say its released first thing in the morning on the 4th does it? Allow till after midnight.

https://www.paypal.com/au/smarthelp/article/my-payment-is-on-hold.-why-is-this-happening-faq3297

The hold itself lasts until paypal think you have built up a reasonable seller reputation.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

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