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I brought something with my swiss banker card using this paypal account and the payment went through but it said that haven't paid for it yet. and it said that I haven't paid for it on my Paypal app but it said I have paid for it on my Switzerland banker app
should I contact paypal or Switzerland banker
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Hello @Zen7777
Thank you for your post.
Usually, if the payment gets processed successfully you would have received the transaction details via email. I can understand that you are to locate the payment details in the Switzerland banker app, in this case, we suggest you contact your financial institution and have a check on this payment, so they will have a check and help you accordingly.
I hope this helps.
Madhubala1
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Hello @Zen7777
Thank you for your post.
Usually, if the payment gets processed successfully you would have received the transaction details via email. I can understand that you are to locate the payment details in the Switzerland banker app, in this case, we suggest you contact your financial institution and have a check on this payment, so they will have a check and help you accordingly.
I hope this helps.
Madhubala1
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