how i can get my money back

Haddou212
Contributor
Contributor

my account still close with my money more than 3years

please help me to transfert that money to my other paypal account

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Haddou212 


If you have been told your Paypal account has been permanently limited then Paypal tends to hold any funds for 180 days. This is the same time frame that buyers have to open Paypal disputes.

If no disputes are opened in 180 days then normally you are allowed to withdraw the funds. That is as long as you are over 18, account is in your legal name and the account is registered in the country where you reside.

Sometimes they confiscate funds under this policy.
https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#actions


You need to contact customer services if you have not received the email re withdrawal and have met the above requirements.
https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--HELP378

 


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