hey i need urgent help

rahhil28
Contributor
Contributor

hey i need urgent help i have issued a refund from 30 may and till 25 June i have not received the money . the customer service of PayPal is very bad i contacted them so many time they say they have escalated the issue and i should wait for 5 days this has been going from so long and now i have been charged by PayPal and the payment status is showing PayPal balance Adjustment and the refund amount is showing canceled and it is showing payment reversal i have been in a great problem someone plzz help me the customer service is not looking into the issue they have been just wasting my time plzz tell me what to do

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1 REPLY 1

PayPal_Alessa
Moderator
Moderator

Hello @rahhil28,

Welcome to the PayPal Community Forum! I am sorry to hear that you have had a negative experience with a recent refund. I can certainly understand the importance of having this issue reviewed in a timely manner. Here is a Help Center Article with additional information on how to Check the Status of a Refund. Thank you again for reaching out on the PayPal Community Forum, I hope the information provided is able to assist with your concerns. 

- Alessandra


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