error message no matter what payment method I use

jbniceguy
New Community Member

I am trying to pay different invoices from my vendors. No matter what payment method I use, I keep getting this error message - We aren't able to process your payment using your PayPal account at this time. Please go back to merchant and try using a different payment method. Thanks in advance for any help

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

duplicate post.


Advice is voluntary.
Kudos / Solution appreciated.
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PayPal_Ayesha
Moderator
Moderator

Hello @jbniceguy,

 

Welcome to PayPal Community Forum and thank you for posting!

 

I am sorry to know that you're unable to make a payment and I understand this can be frustrating. As per the information that you're shared, it seems like our security program considers a variety of factors at each transaction/activity to keep you safe. To provide a safer online payment network, every action through PayPal is reviewed before it's approved. Occasionally, an action won't go through due to the various precautions we take to improve the transaction safety. Any activity can often be blocked or declined if we detect any unusual or suspicious activity or not safe for your account in the future. If the issue still persists, you may contact merchant to see if they can help you process the payment.

 

Regards,
Ayesha


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