email address incorrect for purchase

[Temp20220228V]

Hi, I made a mistake on my email address to a purchaser who subsequently paid into that address now I obviously cannot receive it. How do I resolve  this?

[kernowlass]

@Temp20220228V 

You need to contact your buyer(s) and ask them to see what it says in their paypal accounts either:
1. Pending / Unclaimed with a cancel option.
2. Pending / Unclaimed.
3 Completed.

If its:
Pending / Unclaimed with a cancel option.

Ask them to cancel the payment but tell them that it will take a few days to go back to their funding source. Then get them to use the "send money" > Goods/Services option and pay to your correct email address. 
Pending / Unclaimed.

If there is no cancel option then the buyer will get their money back automatically 30 days after paying.
Again they may not want to pay you again until they get their money back so you may need to cancel the transaction for them.

Completed.

If its completed then come back for more advice.
https://www.paypal.com/us/smarthelp/article/FAQ1467

[Temp20220228V]

Thanks so much for your reply, I have taken your advice and contacted my purchaser.