disabled withdrawal

busymane
Contributor
Contributor

I have some money in my account that I have tried withdrawing to no avail. The only message I keep getting is

 Oops, the withdraw could not be completed."  

 Kindly assist.

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@busymane 


As you have not added your country to your profile (so we can see when we hover over your username) or said in your post which country you are in then sadly can't advise.
Paypal varies a great deal country to country so you need to tell us where you are on this worldwide community forum.


Advice is voluntary.
Kudos / Solution appreciated.
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busymane
Contributor
Contributor

Thank so much for the correction. I'm from Kenya

 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@busymane 


To withdraw funds you need to use the services of M-PESA or Equity Bank to transfer out of a Kenyan PayPal account.
If unable to get those to work customer service assistance would be needed.


Advice is voluntary.
Kudos / Solution appreciated.
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