deposit problem

[Minhao]

Hello everyone, I'm experiencing difficulties when trying to deposit money from my CommBank AUS bank into my PayPal account. Every time I attempt the deposit, an error occurs, displaying the message, "we can't process your request right now. Please try again later." Around a month ago, I contacted PayPal support regarding this issue, and they advised me that it's currently risky to make transfers, so they recommended waiting. However, the problem persists, and even after multiple attempts and trying different deposit amounts, the error still occurs. Although I did manage to successfully deposit $50 into my account at one point, subsequent attempts have not been successful, and I continue to face the same problem.

[kernowlass]

@Minhao 

You do know that you never actually need funds in your paypal balance do you?

[Minhao]

 personal problem, I still hope to deposit money in it 

[kernowlass]

@Minhao 

Sounds like a techie glitch, try another browser or device, clear your cache etc first.

Or if using the web try the app or vice versa.

I presume you are adding AUD?

Also did you confirm your bank account after adding it?

[Minhao]

Yes, I've confirmed.
Nothing works.  

[PayPal_JonK]

Hi everyone! Welcome to our Community Forum. Thank you @kernowlass for your help so far on this thread. We really appreciate it!!

@Minhao, I'm sorry to hear you've run into some road-blocks adding funds to your PayPal account. Thanks for letting us know what steps you've tried so far. It may be best to reach out to our Customer Support teams from here. They can advise you what options may potentially be available when adding funds to your account. 

Best wishes!

 - Jon K