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Mhzamil13
Contributor
Contributor

Your PayPal account encountered issues. Please contact PayPal support to correct any issues and confirm that your account is able to receive payments. What to do. Now

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Mhzamil13 

 

You can only accept international payments in your country.

To receive Paypal payments in your country read the below link.
https://www.paypal.com/in/webapps/mpp/know-your-customer


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6 REPLIES 6
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Mhzamil13 

 

You can only accept international payments in your country.

To receive Paypal payments in your country read the below link.
https://www.paypal.com/in/webapps/mpp/know-your-customer


Advice is voluntary.
Kudos / Solution appreciated.
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Mhzamil13
Contributor
Contributor
Thank u, Issue resolved!!!
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shahabrar016
New Community Member

Hello. How you got the issue resolved? I am getting the same error

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PayPal_Ayesha
Moderator
Moderator

Hello @shahabrar016,

Welcome to PayPal Community Forum and thank you for posting!

I'm sorry to hear a recent payment has been declined due to an International Regulation. Unfortunately, PayPal is normally unable to provide more details as to what regulation is being triggered or why, however, I can say that PayPal is required to comply with local and international regulations in the countries it operates. This means that if a certain factor about a transaction is prohibited by one of those laws or regulations, PayPal would not be able to process that transaction. Apologies for any inconvenience. 

Regards,
Ayesha


 


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gabru42
New Community Member

i m facing same problem how to solve it please help me

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PayPal_JonK
Moderator
Moderator

Hello @gabru42

 

Welcome to the PayPal Community Forum! I'm sorry to hear you've run into some issues receiving a payment. There may be a few reasons as to why you're unable to receive a payment to your PayPal account. I'd recommend searching "How do I receive money" in our Help Center. If the option to receive payments is available in your country, you should find what steps may need to be completed first in this article: How do I receive payments through PayPal? If the option to receive payment is not available in your country, that article may not show any steps. 

 

You're always welcome to reach out to our Customer Support teams for assistance as well. 

 

Best wishes, 

 

 - Jon K


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