can't use preferred payment account for a particular seller. From US to Canada
jdmpls
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Posted on
Aug-05-2021
11:22 AM
Hi,
I'm trying to complete a purchase to a seller in Canada, but my account is not showing as an option. My preferred account is backed by a bank account in the US. I have funds. I've ordered from different countries (including Canada) many times recently. I have looked extensively through the Help section and messaged customer support 2 days ago, but haven't gotten a reply.
Is it because the US/CA border is closed for COVID? (That's a joke.)
If anyone has any tips or knows what the problem is, I would really appreciate it.
Thanks.
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