bank account not showing as payment option

speedymichiel
New Community Member

Hey so im trying to buy something on cdkeys and when i try to pay with paypal my bank account doesnt show up as a payment option. Ive used this site before and then it did show up so why has it dissapeard now? its been a few days now since this problem started, anybody know why?

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PayPal_Ayesha
Moderator
Moderator

Hello @speedymichiel,
 

Welcome to PayPal Community Forum and thank you for posting!
 

I am sorry to know that you're having issues while making a payment and I understand this can be frustrating sometimes. Each time you make a payment from your PayPal account it goes through a series of filters to determine how much potential risk may be involved. If the system deems a payment to be a potentially high risk, the system may limit the payment options or block the payment from going through all together. However, potential triggers include a variance in the login location and computer ID, or multiple unsuccessful payment attempts within, mismatching your personal information between your bank and PayPal account. In this case, you may try to clear cache and cookies and try using different browser or website to see if that works. If not, you may have to try to add a new bank as a payment method to make payments.
 

Regards,
Ayesha


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