always stuck on "getting your wallet"....won't process past this.

[sharabc]

Happened last year and again today. Open paypal from vendor with the invoice attached, and all it does is spin ...for hours....why this doesn't work?

[PayPal_JonK]

Hello @sharabc, 

Welcome! Thanks for visiting PayPal's Community Forum. I'm sorry to hear you've run into some issues making a purchase. Have you tried clearing your browser's history, cache, and cookies? That normally fixes issues like this. Otherwise, you may want to try making the purchase from a different browser or device. 

I hope that works!

 - Jon K

[sharabc]

thanks. don't want to clear cache,, lots I need there.