always stuck on "getting your wallet"....won't process past this.
sharabc
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Posted on
Sep-14-2023
03:51 PM
Happened last year and again today. Open paypal from vendor with the invoice attached, and all it does is spin ...for hours....why this doesn't work?
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Sep-18-2023
05:26 PM
Hello @sharabc,
Welcome! Thanks for visiting PayPal's Community Forum. I'm sorry to hear you've run into some issues making a purchase. Have you tried clearing your browser's history, cache, and cookies? That normally fixes issues like this. Otherwise, you may want to try making the purchase from a different browser or device.
I hope that works!
- Jon K
If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
sharabc
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Sep-18-2023
06:00 PM
scoturq
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Oct-09-2023
08:56 AM
Happens to me consistently on one site. Can get around it by hitting back one screen and clicking pay with paypal a 2nd time.

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