You are not able to send money

Soufiane18
Contributor
Contributor

When i try to send money they said your payment was denied

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5 REPLIES 5

kernowlass
Esteemed Advisor
Esteemed Advisor

@Soufiane18 

 

Sadly hard to advise when you have given 0 information.

 

Funding source?

Back up funding sources?

Are they confirmed?

Used it before?

Country sending to?

Currencies?

Using your balance?


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Soufiane18
Contributor
Contributor
Legal source They are confirmed No I didn’t use them before Morocco USD Yes i use my balance
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Soufiane18 

 

If you are using your balance then it has to be in the correct currency that the seller requests or can accept.

Funds have to also be cleared and not pending.

Also have you done this >>>

 

If you have the option to select a funding source then you can do so here...

Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > second down click on update next to your preferred way to pay and put a dot in the balance option.


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Soufiane18
Contributor
Contributor
Still not working
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Soufiane18 

 

ok


Advice is voluntary.
Kudos / Solution appreciated.
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