Withdrawal transaction to my bank which isn't working

Maxpatric
Contributor
Contributor
Reference number : 0JF290358D4080630 hi I mistakenly transferred the balance of my paypal in the bank accoumt number which isn't working right now. so the transfer will failed and return back for sure. Is there any support of PayPal where I can get help to solve this issue. I have been trying to reach any customer support since last 2 days but nobody responsing. On message center I m not receiving any solution just receiving am automated response that my account is closed permanently etc. After closing of my account within 180 days PayPal respknded me to withdraw the amount. Here are the details Total amount transferred £220.40 GBP Bank account WISE PAYMENTS LTD 0859 Transaction ID 0JF290358D4080630. unfortunately paypal showing error to add my personal account when I was trying to add it so I accidently selected my old company bank account which isn't working properly ATM. So please cancel that transfer so I can transfer the fund in my personal account. I also tried to reach live chat but all the time they shows all agents are offline try again in business hours. But the great thing that when the PayPal specific business hours are mentioned because I have contacted them on both UK and US business hours but gladly received the same response.
Login to Me Too
2 REPLIES 2

singing50
Contributor
Contributor
I’ve also received the same problem and I’m not sure whether I will get my refund. I tried to contact customer services through email and through call, but I received no response and then I was forced to cancel my transaction even though it was still pending. Now I don’t know if I’ve lost my money or I will receive the refund despite having a pending transaction.
Login to Me Too

PayPal_Meghan
Moderator
Moderator

Hello @Maxpatric and @singing50

Welcome! Thanks for joining the PayPal Community to ask your question. 

I'm sorry to hear you've both made a withdrawal to a bank account that isn't going to be able to accept the payment. If the bank automatically rejects the payment, you'll see it deposited back into your balance as soon as we receive the payment back. This usually happens within 5-7 business days. If the payment has not been returned after 14 business days, please reach out to Customer Support and request that a trace be filed. You can find the different contact options for Customer Support on our Help Center here: How do I contact Customer Service?

I hope you receive the withdrawals soon! 

- Meghan


If you found this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution. While browsing, feel free to reply if you see a question you know the answer to. Our Community Users make the PayPal Community Forum! 
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.