Withdrawal lost

[DmitriyZab]

Hi.

On 4th January I withdraw money to my local bank account. They still didn't come and PayPal support don't want to search for it's location.

What to do?

[kernowlass]

@DmitriyZab 

https://www.paypal.com/rs/cshelp/article/HELP456

Get back to customer services and ask them for a trace?

[DmitriyZab]

PP only sees that money left their account. I asked them to contact correspondent bank where they sent money or start searching for the lost SWIFT transaction, but they don't do anything.

Also, they don't provide MT103 document, so I can do this by myself.

[kernowlass]

@DmitriyZab 

See if your bank will contact them?

If not then sorry nothing else we can advise on here.

[DmitriyZab]

My bank can’t contact PP, even if it wants - my bank don’t have any information about that transactio