Why did my card get charged instead of my paypal account?

Greg891
New Community Member
I just bought something online with a paypal payment option but instead of charging the balance in my paypal account, my debit card got charged instead.
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1 ACCEPTED SOLUTION

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Greg891 

 

Are there available funds in your balance?

Are they cleared and not pending?

Are they in the correct currency?

Do you have a back up linked funding source that has been confirmed.

Have you done this >>>


If you have the option to select a funding source then you can do so here...

Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > second down click on update next to your preferred way to pay and put a dot in one of the options listed.


Advice is voluntary.
Kudos / Solution appreciated.

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1 REPLY 1
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Greg891 

 

Are there available funds in your balance?

Are they cleared and not pending?

Are they in the correct currency?

Do you have a back up linked funding source that has been confirmed.

Have you done this >>>


If you have the option to select a funding source then you can do so here...

Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > second down click on update next to your preferred way to pay and put a dot in one of the options listed.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

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