Why are you keeping my money?

[Rajek1000]

Why are you keeping my money, the package has been delivered a long time ago I added the tracking number in your application. How long will you keep it?

[kernowlass]

@Rajek1000 

/www.paypal.com/uk/smarthelp/article/why-is-my-payment-on-hold-or-unavailable-faq1987

[PayPal_RebeccaN]

Hi @Rajek1000,

Welcome to the PayPal Community & thank you @kernowlass for the Help Center link. 

If there aren’t any issues with your transaction or account, the payment will typically be available to you within 21 days after receipt.

To get your payments released sooner, use trackable delivery with any of our approved delivery companies and enter the tracking details on your Activities page.

We’ll usually release your payment 1 day after delivery is confirmed.

If your buyer confirms they've received the item, your payment will be released immediately. 

Thank you & have a nice day. 

-Rebecca.