Why PIPO US INC charged me money?

[Tisakoja]

About 6 hours ago, I paid twice for the promotion of the video on TikTok, but they didn't allow it. I have now entered PayPal and seen that both transactions were charged to me by PIPO US INC. Does anyone know why?

[Samblang]

I just recieved money from pipo, when I did a withdraw from tiktok. So I guess Popo is the American payment system for tiktok

[shaunahorn]

I am having the same problem. and PayPal denied my appeal to remove it!! 

[sraynor4]

This happened to me as well and I do not even use tiktok🤬

[BichonMom]

Same here. Three separate transactions. I don't understand. I called Pay Pal. They cancelled my card card and issuing another.

[rachelsel]

me too! They're saying it wasn't unauthorised and will no refund it. 

[davencyn2]

Me too plus I never use TicTok. Pay pal refused to credit me.

[PayPal_Meghan]

Hello @davencyn2, 

Welcome to the PayPal Community! 

If I understand correctly, it sounds like there was an unauthorized transaction on your account, but the dispute was denied. Is that correct? If so, I'm very sorry to hear that. In that situation, I recommend reaching out to Customer Support through one of these options to see if the case is eligible for an appeal. 

In the event that you have a pre-established subscription, the case might have been denied because there wasn't any unauthorized access to your PayPal account. If that's what happened, that usually means there was unauthorized access to the merchant's account (TikTok). You'd want to reach out to them and report the unauthorized transactions with them directly; don't forget to reset your password and security questions on both PayPal and TikTok to be safe. 

I hope you receive a refund soon! 

- Meghan

[Badar_ks]

Hey! I’m currently facing the same problem as you, were you able to recover your funds?

[cevensen]

I had the same thing happen except they charged me almost $2000.  How did you withdraw money from Tiktok?  I couldn't find any way to do that.