Why I can't receive payments from website where I work?

Katie_Rise
New Community Member

Why I can't receive payments from website where I work? The payment status at that website is failed second time, and there is no notifications from paypal at all. I am from Ukraine, and from 17th of March Paypal allows to send and recieve money in Ukraine. What can be the problem?

UPD: It says that payment has failed due to "regulatory compliance". What does it mean?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Katie_Rise 


Paypal account holders in the Ukraine can now receive payments with the recent change of policy, but they are restricted to receiving only friends/family payments as per link.
https://www.paypal.com/ua/smarthelp/article/faq4646


Advice is voluntary.
Kudos / Solution appreciated.
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