Where has my PayPal balance money gone to?

Ganz7
New Community Member

Over the last year I had sold items on Ebay or people paid me with money using PayPal.  I had the following in my PayPal balance:

+£19.87 

+£25.43 

+£28.83 

+£12.76 

+£19 

 

Total -= £105.89

 

Payments I paid using my balance  - I've check my activity on PayPal

-£28 

-£45.60

This should leave a total of = £32.29.  But, instead I only have £14.99 available.  Where has the rest of the money gone to?  All other tranactions I have used my bank card. 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Ganz7 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a private direct message via Social Media on Facebook, Twitter/X, or Instagram pages.



Advice is voluntary.
Kudos / Solution appreciated.
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