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What does it mean if a customer cancels a billing agreement?

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dillonsplace
New Community Member
Posted on

Hello,

 

I keep getting occasional emails from Paypal saying that << customer XYZ has canceled the following billing agreement with you. Billing agreement ID:B-2UX7************>>

Can anyone tell me what this actually means? I don't understand what "billing agreement" they are talking about and if there's anything I need to do.

Thanks...

1 REPLY 1

What does it mean if a customer cancels a billing agreement?

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Renuka3
PayPal Employee

Hi @dillonsplace 

 

Welcome to community,

 

The billing agreement is an automatic payment. To know more information about automatic payment, I request you to check this article.

I hope information provided above is helpful.

 

Renuka.

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