We couldn't complete your payment
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We couldn't complete your payment for you. To get your payments working again, check your account or contact us
got this message what should I do ?
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Sending Money
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Hard to advise with so little information.
Payment to a seller? website? withdrawal?
Currencies?
Countries?
New account or new problem?
Funding sources?
Used them before to make transactions?
Advice is voluntary.
Kudos / Solution appreciated.
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Hey @ManeaAlmarzooqi,
Thank you for your post!
I am sorry to see you are having issues sending a payment, I appreciate how concerning this must be. First of all, I would ask that you ensure your email address is confirmed. Please also ensure you have a funding source (bank/card) added to your account and confirmed: How do I add a bank account to my PayPal account? & How do I add a credit card to my PayPal account?
Please ensure you have no outstanding account limitations. If there are limitations stopping you from sending money, you would find these on your Resolution Center after selecting 'Go To Account Limitations'.
Finally, I would ask that you check the following link: How do I confirm my identity? (CIP) to ensure we aren't requesting that you confirm your identity first.
I hope this helps. Have a lovely day!
Rebecca
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