hey guys, i sold a wedding dress via an online website called stillwhite. I paid to advertise on stillwhote and paypal was my method of payment. I purchased 2 dresses from this same site and sent over $2000 voa paypal no issues. i have sold 1 dress on stillwhite which uses paypal, i recoeved the funds to my paypal acct, however paypal placed the funds on hold as they thought it was high risk. the buyer finally recieved the dress and now the funds have been released. in this time paypal limited my account, i provided them all proof they needed and requested (i sent screenshots from the site i purchased from, plus they have all this in my account activity, as well is ID), they have later permenantly blocked my accoubt as they said this wasnt enough. i called and spoke to someone today who said they can only send it through to resolutions with a higger priority. The money is now in my paypal balance but i cant use my account to spend it? and i cant get the moeny back? how else can i go about getting it or is there some kind of ombudsman i can contact? theyve taken fees out already for them, but are not allowing me to access my money or spend it on my account? thanks.
