Unable to receiving gift card

Ragavisow
Contributor
Contributor

Hi, This is my first time using paypal. I've received a giftcard from swagbucks paypal. I received a email which said "Before we can deposit the payment into your account, we need a bit more information about your account or recent transactions. To provide that, just log in to your account, and go to your account overview. Select the more menu, then choose the link that takes you to our Resolution Centre". I've completed my profile and i had no transactions before and i could only see a blank page . I'm not sure what to do.

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Ragavisow
Contributor
Contributor

Is everything mentioned in the first article mandatory for personal account too

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