Unable to accept payment
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Receiving Money
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Hello @Parkerj21
I apologize for the inconvenience you have experienced while trying to accept the payment, If you are trying on the desktop I am suggesting you clear the caches/cookies and try to log in to your PayPal account and accept the payment or you can also try to use different browser so if there is any glitch it will get fixed and the process will go through. If you are trying with your mobile app, I am requesting you to uninstall the app try to re-install it again, and log in to your account, so the error will get fixed and the process will go through.
I hope this helps.
Madhubala1
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Hello @Parkerj21,
Welcome back and thanks for the update. I'm sorry to hear those options didn't work out for you. I'd recommend reaching out to our Customer Support teams for assistance at this point.
Best wishes!
- Jon K
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