Transfer Revolut PayPal

[GianlucaGiangi]

I made a transfer from my Revolut to my Paypal. Revolut says the money has arrived, but PayPal does not show me the transaction. What can I do? I may have gotten the payee's name wrong, but the details like IBAN and BIC were correct.

[PayPal_Ayesha]

Hello @GianlucaGiangi,
 

Welcome to PayPal Community Forum and thank you for posting!
 

I am sorry to hear about what has happened with the transfer and I understand this can be concerning. Please be informed that if the payment on Revolut shows as completed and if you're not able to locate it on PayPal then you would have to contact your Financial Institution. In general, this would happen when the information entered is incorrect or if the details don't match with your PayPal account. If everything is entered correctly and could not find the payment, the only option is to recall the payment which can only get processed by Revolut as the funds hasn't reached PayPal.

Regards,
Ayesha