Transactions not showing up

New Community Member

I just opened a PayPal account, a little over a week ago. According to my online records for sales of my product, I have had three individuals make a purchase, yet there are no transactions listed on PayPal. Any insight would be appreciated!

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Hello @DNA_ED 


Thank you for joining the PayPal Help Community!


It can be very inconvenient to not see the payments processed for your sales in your PayPal account. When a payment is processed to your PayPal account, you will always receive an email notification with the payment details. To receive payments through PayPal, you should have a verified PayPal account with confirmed your email address. If you've already verified your information in your PayPal account, please reach out to PayPal Support team to check this further. Contact options to reach PayPal team can be available in this page




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