Transaction inquiry

tamaratrad
Contributor
Contributor

I made a transaction from my paypal account to my debit card on 27th of April and it's still not received on my account.

The type of transaction was INSTANT, how can I get my money?

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1 REPLY 1

PayPal_Tricia
Moderator
Moderator

Hi @tamaratrad

 

I'm sorry to hear the transfer hasn't reflected on your card yet. 

 

A withdrawal to a card usually processes within minutes, but at times can take longer. If the transfer does not complete to your card, I recommend checking your card information to ensure it is correct. After 14 days from the date the transfer was requested, you can request our support team completes a trace to help locate the money. You can also reach us on Facebook and Twitter

 

I hope this information helps!


Thanks, 
Tricia

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