Transaction error but still deduct on my bank account
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i was trying to purchase at weverse shop and use paypal as my payment method but when i proceed to payment there was an error. so i attempt again to purchase the item that i wanted to buy and still didn't proceed. but when i check my bank account, the money was deducted.
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Sending Money
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Hi @vhinaeyy0213,
Welcome to the community and thank you for your post!
I am sorry to hear what has happened. I do understand your concern. When you attempt to make a payment, the amount can be temporarily charged to your bank/card. This is an authorization charge.
As you did not complete the transaction, the merchant will not process your order. Therefore, the temporary charge will be removed from your bank within 72 hours. This is normal practice for online payments, so no need to be worried if this happens again.
I hope this helps!
- Rachel
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