Transaction error - I can't get money from the client. PayPal delayed the money...

tiny_wheels
New Community Member

I can't get money from the client. PayPal delayed the money and not a single method helped me get it

I sold the toy. The client paid via PayPal. PayPal accepted the payment, showed it in transactions, but is holding back delivery of my money. The client has already received his toy for a week, but the money is still not available to me, since PayPal is holding it. The red text in the screenshots above says "this is an invalid transaction"
when I try to indicate "transaction status: sent to buyer

Screenshot 2024-02-19 231723.pngScreenshot 2024-02-19 231619.pngScreenshot 2024-02-19 231548.png

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@tiny_wheels 

 

Can't read German, would be better if you gave us a gist in English on what has happened.


Advice is voluntary.
Kudos / Solution appreciated.
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tiny_wheels
New Community Member

I sold the toy. The client paid via PayPal. PayPal accepted the payment, showed it in transactions, but is holding back delivery of my money. The client has already received his toy for a week, but the money is still not available to me, since PayPal is holding it. The red text in the screenshots above says "this is an invalid transaction"

when I try to indicate "transaction status: sent to buyer

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