Transaction denied

pmarty
New Community Member

Why do I get this message when trying to pay an invoice?

 

This transaction has been declined to comply with international regulations.

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@pmarty 

 

What country is the merchant in?


Advice is voluntary.
Kudos / Solution appreciated.
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pmarty
New Community Member

The company is in China.  The invoice is for a type of camera I purchased through Indegogo. The company is trading as Lanmodo. Website www.lanmodo.com.

 

It is an invoice for extra freight charges imposed by DHL/UPS/FedEx as my location in Australia is considered remote. I have independently verified this and it is an invoice I was expecting.

 

This seems to be a frequent occurrence in Australia.

Thanks for your interest.

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