Transaction Inquiry

rmoonyose
New Community Member
PayPal is requiring me to log in to my bank to complete a purchase but takes me to a completely different bank. Can't log in to a bank I don't have an account with.
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1 REPLY 1

PayPal_RebeccaN
Moderator
Moderator

Hey @rmoonyose

 

Welcome to the PayPal Community Forum and thank you for your post. 

 

I would ask that you check the Wallet section of your PayPal account in order to see what bank accounts you have linked to your PayPal account. I would also advise ensuring that your bank account(s) are all confirmed. For steps on confirming your bank account, see: How do I confirm my bank account?

 

It is also good practice to try an alternative browser and/or delete the cache and cookies on you browser when you run into issues like this! 

 

I hope this can help resolve your issue. Have a lovely day. 

 

Rebecca 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

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