To comply with international regulations, this transaction has been declined

Derrick304
New Community Member

Hello, I am trying to subscribe for a service on a website in Morocco, which offers exam standard questions for TCF (an official French exam).

Paypal is offered as a payment option, but I keep getting this error :

 

"To comply with international regulations, this transaction has been declined"

 

What should I do? I am currently located in Singapore. 

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2 REPLIES 2

PayPal_Ayesha
Moderator
Moderator

Hello @Derrick304,
 

Welcome to our PayPal Community Forum and thank you for posting!
 

I'm sorry to hear a recent payment has been declined due to an International Regulation. Please be advised that , PayPal compliance must review certain activities for compliance with established User Agreements and global regulatory obligations. Unfortunately, that may potentially mean a payment may be declined due to certain factors which PayPal reviews. Our User Agreement does allow PayPal to review a transaction and decline/block to process transactions that may be prohibited by law or that may violate our Acceptable Use Policy and/or international regulations. You may reach out to PayPal Customer Support team through the available contact options on our website if you need any assistance. 

Regards,
Ayesha
 


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Angel933
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