This transaction is blocked due to regulatory compliance reasons

[M4E610]

Hello, I was supposed to receive a payment from a certain website. However, the transaction didn't go through due to the following error:

{"name":"REGULATORY_BLOCKED","message":"This transaction is blocked due to regulatory compliance reasons","information_link":"https://developer.paypal.com/docs/api/payments.payouts-batch/#errors","details ":[]}

I have a verified MasterCard linked to my account, so anyone knows what the issue is?

[Anamo6]

Is this problem has been solved? I'm in the same situation and I have no idea of what I'm supposed to do now to fix the problem, please help!

[M4E610 · Accepted solution]

@Anamo6 Yeah I figured out the solution. I'm from Egypt, and for some reason, only Visa cards can receive money here (I currently use a prepaid one). Mastercards don't work.

[Asmaa9]

I got the same problem and my PayPal account is verified by Visa card

[omar_3l0]

same here, did u find any solutions ?

[PayPal_Bindu]

Hello @omar_3l0 

Welcome and thanks for posting yor question in the PayPal Help Community!

Sorry to hear about your recent transaction which is blocked due to compliance reasons. As a part of security measures, PayPal reviews every activity and transaction initiated through the system before its approved. Some times, the system may not be able to process the transaction due to compliance reasons. If the transaction is not processed, you should have received an email with further details, I suggest you to check the details in the email for more information. 

Best wishes,

Bindu

[Teckyteck]

Hey dude Thanks for your help but I want to ask about specific situation . I created a PayPal account and I didn't link a debit card or bank account yet and site in working with sent me statements with money payed out to my PayPal account but my PayPal account is 0.00 . Should I link a debit card first to show on my account ?!! And this message showed on the site I work with also ( Your payment failed with the error: This transaction is blocked due to regulatory compliance reasons ) Im from Egypt also

[kernowlass]

@Teckyteck 

Read this link as you are in one of the affected countries.
https://www.paypal.com/al/webapps/mpp/ua/recpymt-full?locale.x=en_AL

[Mambomac]

I am from Singapore. I am facing this issue to transfer to US PayPal account user from 8 Jan. I have been able to send without issues.

[abdelrahmanmosl]

how did you solve it I still face the same problem I use the Yalla visa from Egypt post