This recipient accepts PayPal payments only through their website. To complete this payment, please go to their website and follow their instructions, or email the recipient for instructions.
The option to receive paypal payments is sadly not available in every country so which country are you sending to? There are quite a few countries unable to receive paypal payments. https://www.paypal.com/ga/webapps/mpp/ua/residence-full
Also if they are in Malawi as well get them to read this link.
