This card can’t be used for this type of transaction.

Anastasiia_27
Contributor
Contributor

When customers try to pay on my website via PayPal they receive an error mesage "This card can’t be used for this type of transaction. You can use a confirmed bank account or your PayPal balance." Is there anyone facing the same issue?

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5 REPLIES 5

kernowlass
Esteemed Advisor
Esteemed Advisor

@Anastasiia_27 

 

The option to receive paypal payments is sadly not available in the Ukraine.
You can only send payments for purchases funded by your (confirmed) credit card.

Paypal varies a lot country to country and can only offer the services that the banks / governments of that country allow it to offer.
There are quite a few countries unable to receive paypal payments.

https://www.paypal.com/ga/webapps/mpp/ua/residence-full


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Anastasiia_27
Contributor
Contributor

Thank you very much for your response.
But my users are not from Ukraine, they are mostly from the USA..
And they can not pay...

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Anastasiia_27 

 

I was talking about you, you have a Ukrainian paypal account?

User Anastasiia_27: Ukraine Personal Account

 

As such you can't receive paypal payments from any country including your own.


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Anastasiia_27
Contributor
Contributor

Thank you very much for trying to help.

Let me, please, give you more details about the situation:
- I have a business account registered on Hungarian legal entity
- I have integrated it with my website
- I tried to make test payment using my personal account where ukrainian card is used, and it failed
- then I asked my friend to try his account, where Cyprus card is used, and it failed as well.

Could you, please, advise on possible reasons?
Thank you!

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Anastasiia_27 

 

As i said you can't accept paypal payments via a Ukrainian paypal account in the Ukraine.

If you have a Hungarian business and reside in Hungary then you can open a Hungarian account to use with paypal.


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