The money did not arrive in the account

Anna_ka
Contributor
Contributor

The client sent me money to the business account, but I cannot accept it, how can I ask for this money to be returned to the client?

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Anna_ka 

 

It would show as unclaimed or decline when the sender sent it as you can't receive payments in your country.

It should return to them at the latest 30 days post sending automatically.


Advice is voluntary.
Kudos / Solution appreciated.
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Anna_ka
Contributor
Contributor

Thanks for the help.

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