'The merchant account is restricted'
Ang987
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Oct-06-2021
09:59 AM
I'm getting a message when trying to make a purchase that 'The merchant account is restricted' - any ideas how to fix this?
Labels:
- Labels:
-
Sending Money
1 REPLY 1
PayPal_RebeccaN
Moderator
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Oct-09-2021
02:33 AM
Hi @Ang987,
Welcome to the PayPal Community!
I am sorry to see you are having issues making a purchase. From the error message you have described, the issue is with the merchant's account, therefore the merchant may need to contact PayPal to have this resolved.
Have a nice day.
-Rebecca
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- when i try to change email account says account "highly restricted".. in Managing Account Archives
- My account was restricted permanently. in Security and Fraud Archives
- Account restricted for 6 months because my last name has changed in Security and Fraud Archives
- PayPal showing Payment Denied due to your receiver's address is non-receivable country in Transactions Archives
- my paypal account is Merchant is restricted. how doi resolve. in Security and Fraud Archives