The email still sends me after I canceled my order
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The SEPA direct debit mandate has been accepted Good afternoon, Vinh Truong! Thank you for using PayPal and accepting the SEPA direct debit mandate. I received this email 3 times when trying to pay for my products using paypal without logging in but the web / dealer have not accepted my payment so far, so I canceled it but suddenly, I receive this email. Will it reduce my money 3 times? I am so annoy and panic when seeing this email, I think it is kind of a really bad service of paypal
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Hi there @vinhtruong,
Thank you for your post, and welcome to the Community! I am very sorry to hear this order has caused you some trouble. I would recommend getting in touch with our Customer Support team to review this further. Our support can be reached by selecting "Contact" at the bottom of any PayPal page. I hope this can be sorted out!
Take care,
- Celeste
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