Technical Issues

Ernesto2028
Contributor
Contributor
My Money has been Held for the Past 180days now. And PayPal promise to send me mail on how my money will be withdraw out. But till now my money is still held hold in my PayPal account. Please I need to know how to solve this issue. Because anytime I try to send money out the message I got is "IT SEEMS THERE'S A PROBLEM WITH YOUR ACCOUNT"
Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Ernesto2028 

 

You may have to wait a few weeks or so to get the email as its not sent dead on the 180 day marker, depends how busy they are and when its your turn in the queue. You could always contact for an update?

 

You need to contact customer services to resolve any limitation OR account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.