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hordas1987
New Community Member
Hellouu there, I have been recive the money that was stolen from me from a scammer. Now that money is not on balance yet, it is on reciveing money. So my question is how I move that money to balance so i can spend it. Because when I want to spent it says to me that my account have limit. Can anyone help? Thank u.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@hordas1987 

 

Firstly check if anything in this link applies as you may be affected if you have not sold before.

 

Read this link as you are in one of the affected countries.
https://www.paypal.com/al/webapps/mpp/ua/recpymt-full?locale.x=en_AL

Secondly if you have limits imposed on your personal account by paypal then you would need to reach out to customer services for help.

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.





Advice is voluntary.
Kudos / Solution appreciated.
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