System Error

MoonOfDesire
New Community Member
I cant cashin in gcash even my paypal account is already linked i received a message saying (Sorry, your cash in via Paypal cannot be processed due to a Paypal system error. Please try again after a few hours.) always.. What can i do to fix that?
Login to Me Too
3 REPLIES 3

PayPal_Ayesha
Moderator
Moderator

Hello @MoonOfDesire,

 

Welcome to the PayPal community and thank you for your post. 

 

I am sorry to know that you're unable to transfer funds to Gcash. Our security program considers a variety of factors at each transaction/activity to keep you safe. Any activity can often be blocked or declined if we detect any unusual or suspicious activity or not safe for your account in the future. In this case, I would recommend you try clear cache and cookies then try again later after a couple of hours. If the issue persists, kindly reach out to our customer support team via the contact options available on our website.

 

I hope this helps,
Ayesha
 


If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
Login to Me Too

vic_toyo
Contributor
Contributor
Can anyone help, i also cant cash in via paypal due to paypal system error pls tell my how to fix this i ask on there customer support but no reply...
Login to Me Too

PayPal_JonK
Moderator
Moderator

Hello @vic_toyo,

 

Sorry to hear you're running into some issues cashing into your PayPal account. If you're trying to add funds via GCash, I'd recommend reaching out to their Customer Support for assistance. If you're trying to add funds from your account, here's a quick Help Center article you may find useful: How do I add money to my PayPal account from my confirmed bank account?

 

Good luck!

 

 - Jon K

 


If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.